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 Expert  720465

Expert in Creativity and Ideation

Available for your Consulting and Expert Witness Needs

Maryland (MD)
Education Work History Career AccomplishmentsPublicationsConsulting Services Expert Witness

Summary of Expertise:

Listed with other top experts in: 

Expert specializes in diversity consulting, training, coaching and speaking. She also conducts cultural competency assessments.



organizational development



She applies the theory and methods of anthropology to practical real world problems, both for business and non-profits. Specifically she specializes in unstructured and semi-structured ethnographic and qualitative approaches to understand people, organizations and programs. The understandings can involve behavior, habits and rituals, values, beliefs and perceptions as well as the context and systems that humans are immersed in (Industrial, institutional, social, cultural).



applied anthropology

ETHNOGRAPHY. Expert uses qualitative research methods derived from anthropology. These approaches, known as ethnographic methods (participant observation, observation, formal and informal interviewing, and focus groups) are used to understand customer, consumer and user needs, problems, and desires. Ethnography helps to understand the context of customer problems and to understand the meanings and behaviors of customers, whether they be individuals or businesses.


ethnographic research


qualitative research

Expert facilitates collaborative and group approaches to creating or revisiting the strategic vision and direction for the organization. She has lead these processes for both corporate and non-profit clients. Outcomes include clear strategic direction, new vision and mission statements, clear priorities for setting the next goals and objectives. She helps groups reach consensus and to make decisions. She also helps groups shift their perspective and thinking to catch up with current dynamics in the environment and market. This enables the groups to respond proactively to the changing context.

strategic planning

As a facilitator trained in group problem solving and appreciative inquiry processes, Expert has led cross-functional teams in activities ranging from deliberate team building sessions for new teams to project-focused sessions for existing teams. She has consulted and provided advise in team formation and member selection. The objectives of these sessions have included creating vision and mission statements; defining team goals, objectives, roles, and responsibilities; developing rules, norms of behavior, or values within the team; setting expectations; and agreeing to measurements of success. She also uses various exercises to build relationships and to help teams bond.

team building

Expert has facilitated numerous ideation sessions, ranging in length from a half day to three days, for the purpose of generating and developing new product or service ideas for profit and nonprofit organizations. She has worked with groups in the pharmaceutical, credit card, art gallery, food, toy, cosmetics, insurance, banking, telecommunications, utilities, film, and airlines industries. The sessions Expert facilitates not only shorten and compress the time of early-stage product development, but also result in new strategic directions and new business opportunities. For example, one highly successful project in the beverage industry resulted in a turnaround for an existing business that was experiencing a decline in sales. Ideas for line extensions, new packaging, and promotions were generated and agreed to by decision-makers on the team. This led to rapid implementation and momentum for continued action over a period of years.



organizational behavior


rapid product development

Expert has worked extensively in the "fuzzy front end" of product development on processes the initial stage of a phase gate process. She has facilitated processes that use combinations of both internal and external experts and customers to develop strategic directions for product development, understand customer needs, examine trends and market changes for anticipating new opportunities, develop multiple methods for idea generation, plan for the iterations necessary for idea development, and for screening and evaluation of ideas.



new product development


new product development management

For a regional utility company, Expert developed, screened, and evaluated ideas using a stage gate process. This effort included building business cases or kill recommendations for individual concepts and recommending modifications to the stage gate process as needed.

stage gate process

Show Secondary and Basic Areas of Expertise
Expert may consult nationally and internationally, and is also local to the following cities: Baltimore, Maryland;  Frederick, Maryland;  Gaithersburg, Maryland;  Bowie, Maryland;  Richmond, Virginia;  Alexandria, Virginia;  Wilmington, Delaware;  and Lancaster, Pennsylvania.

Year   Degree   Subject   Institution   Honors
2000   MAA   Applied Anthropology   University of Maryland  
1990   BS   Economics   The Wharton School, University of Pennsylvania   Cum Laude

Work History:
Years   Employer   Title  

1997 to






1997 to 1998


Baltimore Gas and Electric


New Product Analyst, Opportunity Management Group


1995 to 1997


Innovation Focus


Creativity Director and Facilitator


1994 to 1995


Innovation Focus


Strategist and Facilitator


1993 to 1994


Innovation Focus


Public Relations Associate


1992 to 1993


Prudential Home Insurance Service


Research Associate


1991 to 1992


Inexteriors, Ltd., Shanghai, PRC




1990 to 1992


Shanghai Jiao Tong University


English Instructor


Career Accomplishments:

Expert is a member of many associations including the AAA - American Anthropological Association, NAPA - National Association for the Practice of Anthropology, International Coaches Federation, and the National Speakers Association




Expert received the 2005 Drylongso Award from Community Change for her diversity efforts.

Publications and Patents Summary

She has published articles in various publications including Women Business Boston and the Sampan.

Selected Publications and Publishers  
 - Product Development and Management Association  
 - Sampan  
 - Practicing Anthropology  
 - Design Management Journal  
 - Visions  

Government Experience:
Years   Agency   Role   Description
2003 to 2009   USDA   Speaker   Expert has presented numerous keynotes and workshops for diversity and civil rights conferences
2006 to 2006   FDIC   Keynote speaker   Keynote for Asian Heritage Month

Consulting Services:
Selected Consulting Examples:
  • Expert has conducted short seminars and extended training sessions in the areas of creativity enhancement and creative problem solving. These sessions require the use of actual business problems so the training can be used immediately to generate creative or innovative solutions to current issues. She is experienced with helping individuals learn the techniques of "thinking outside the box." This includes understanding the concept of whole brain thinking and learning methods such as Six Hats, image streaming, and improvisational theater techniques.
  • Expert is trained in the co-active coaching method of the Coaches Institute. Coaching helps individuals attain personal and professional goals, remove creative blocks and achieve greater success. She coaches in areas such as professional and personal growth, mentoring or managing others, career transitions, and enhancing creativity.
Recent Client Requests:
  • Expert in New Product Ideation and Innovation.
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

International Experience:
While living in Shanghai, China, Expert owned and managed a furniture/carpentry business targeting foreign consulates and businesses.

Language Skills:
Foreign Language   Description
German   Expert understands basic German.

Additional Skills and Services:

Expert has provided training on understanding cultural differences, diversity, cultural competency, facilitation.

Other Skills and Services

Expert is a certified coach and has been trained by the Coaches Training Institute and the Center for Right Relationship


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