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 Expert  716278

Expert in Total Quality Management

Available for your Consulting and Expert Witness Needs

Michigan (MI)
Education Work History Career Accomplishments Consulting Services Expert Witness

Summary of Expertise:

Listed with other top experts in: 

QUALITY; QUALITY CONTROL; QUALITY ASSURANCE. Expert has spent a significant portion of his career in the area of quality, quality control, and quality assurance. He has been a Quality Assurance Manager for three different industries since 1984. As such, he has had the opportunity to help many customers achieve quality products delivered on time and at a competitive price while remaining very flexible.

TOTAL QUALITY CONTROL AND MANAGEMENT. Expert does consulting on a part-time basis for companies in the area of TQC and TQM. In cooperation with these companies, he uses ISO 9000, Malcolm Baldrige, and automotive guidelines to implement total quality, employee empowerment, and employee participation systems, and is constantly looking at new systems for prevention purposes. He also teaches the Total Quality philosophy for night school students, and has experience in the development of quality control manuals.

He developed and implemented a total quality system for a Pillsbury/Green Giant plant that became the foundation of the plant's operation. This system became the framework for other Pillsbury/Green Giant plants. Additionally, he developed and implemented a total quality system for Automatic Spring Products of Grand Haven, Michigan. The system satisfied the quality requirements for Ford and GM as a qualified automotive supplier and included system changes in control charting, gage calibration, final inspection, and problem solving.

QUALITY SYSTEMS; ISO 9000 QUALITY SYSTEM; QS-9000., Expert was a senior consultant for the Quality Resource Group in Grand Rapids, Michigan. The group specializes in assisting companies in the successful implementation of a total quality (preventive management) system. Those systems also meet ISO 9000 and QS-9000 requirements.

QUALITY IMPROVEMENT. All the systems that Expert has assisted in implementing have a follow-up component provided with them for continuous quality improvement. He utilizes quality function deployment techniques to provide assistance in this. His quality improvement activities are supplemented by his knowledge and expertise in the areas of production scheduling, plant layout, production control, and work measurement.

STATISTICAL PROCESS CONTROL (SPC). Expert has been teaching and consulting on the subject of SPC since 1980. While working for one major corporation, he set up their SPC program. Currently he teaches SPC application with an emphasis on preventive SPC. He instructed 100 participants in SPC training classes for the Hydraulics Division of the John Deere Component Works. He also provides SPC expertise in manufacturing, distribution, human resources, and accounting.

STATISTICAL QUALITY CONTROL. For his Master's Degree work, Expert evaluated the use of statistical quality control and interpretive structural modeling decision making procedures to solve quality problems.

QUALITY SCIENCES; INDUSTRIAL PLANT STATISTICAL QUALITY CONTROL. Expert's consultant and teaching position entails the use of quality science tools such as statistical process control and others. He has assisted companies in the successful implementation of these tools as well as provided training seminars in the field.

PROJECT MANAGEMENT. Expert coordinated the supplier/certification program for the John Deere Waterloo Operations. The project has a potential savings of over $7 million. He also led a project to reduce downtime and waste on a frozen food packaging line. Using SPC tools, he helped reduce downtime and waste by 50%.

He supervised 25 people in a steel manufacturing department. The group manufactured steel hydraulic parts that included processes in screw machining, drilling, milling, grinding, and finishing.


industrial plant statistical quality control


ISO 9000 quality system documentation


ISO 9000 series quality system standard


ISO 9001


QS-9000 quality system requirements




quality assurance


quality assurance management system


quality assurance project plan


quality control


quality improvement


quality management


statistical process control


statistical quality control


total quality control


total quality management

Show Secondary and Basic Areas of Expertise
Expert may consult nationally and internationally, and is also local to the following cities: Milwaukee, Wisconsin;  Kenosha, Wisconsin;  Racine, Wisconsin;  Grand Rapids, Michigan;  Lansing, Michigan;  Kalamazoo, Michigan;  Wyoming, Michigan;  Battle Creek, Michigan;  Waukegan, Illinois;  and South Bend, Indiana.

Year   Degree   Institution  
1996   CQMgr   American Society for Quality Control  
1993   CQA   American Society for Quality Control  
1985   CQE   American Society for Quality Control  
1984   MEIE   Iowa State University  
1976   BSIE   University of Nebraska  

Work History:
Years   Employer   Department   Title  

1996 to


(Undisclosed University)



Quality Assurance Manager


1990 to 1996




Total Quality Management Consultant


1990 to


(Undisclosed University)


SPC and Total Quality




1985 to


(Undisclosed University)


Industrial Technology




1988 to 1994


Expert's University, Inc.



Quality Assurance Manager/SPC Coordinator


1986 to 1988


Green Giant Corp./Pillsbury



Operations Development Manager


Career Accomplishments:

Expert is a member of the American Society for Quality Control, and the Institute of Industrial Engineers.


Expert has several certifications from the American Society for Quality Control.

Consulting Services:
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Recent Litigation Client Requests:
  • Quality Control expert for consulting on the recommended processes and procedures for receiving materials to be used in a manufacturing or assembly or fabrication operation.
  • Expert in gas turbines for consulting on whether quality assurance program and practices met or exceeded industry standards.
  • Expert in automotive manufacturing for consulting on preliminary analysis of quality management practices.
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

Additional Skills and Services:
Supplier and Vendor Location and Selection

Expert has experience locating vendors of metal fabrication, and spring manufacturing.


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