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 Expert  723002

Expert in Telecom Carrier Services, Procurement, Contracts, Negotiations, Billing and Cost Reduction


Available for your Consulting and Expert Witness Needs

Colorado (CO)
USA
Education Work History Career Accomplishments Consulting Services Expert Witness

Summary of Expertise:

Listed with other top experts in: 

For more than two decades, Expert has been on the frontlines of the telecommunications management and technology fields. He has led strategy and implementation projects for Global 2000 enterprises and leading telecom suppliers in Asia, Europe and North America.

Expert is responsible for setting Expert's Firm's strategy and leading business development. In the past 4 years, he has personally helped 100s of businesses procure and manage their voice, Internet and wide area network services. · Expert was a Partner at B2B CFO/CIO, LLP providing telecom and IT management services for medium sized businesses. Companies hire a B2B CIO on an as-needed basis for a few hours a month or several days per week. · He was Director of Customer Relationship Management (CRM) consulting for Amdocs, one of the world's largest telecommunications billing and customer management companies. · Expert launched the mobile and wireless B2B ecommerce practice for Collaborex, a start-up professional services company based in Fairfax Virginia. · He built and led the Customer Relationship Management (CRM) consulting team for Metapath Software International (MSI) in the US and Europe. MSI was later acquired by Marconi Corporation plc. · During the 1990s, Expert was based in Singapore and led telecom strategy and corporate finance engagements for Arthur D. Little (ADL) clients in Asia and Europe. · Expert started his telecommunications career with Digital Equipment Corporation (DEC) where he led development of the customer care and billing system for a long distance reseller that launched soon after the AT&T divesture. He holds a Master of Science in Telecommunications from the University of Colorado in Boulder, a Professional Designation in Systems Programming from the University of California in Los Angeles, and a Bachelor of Science in Engineering from Northrop University.

Expert has a broad professional network and welcomes opportunities to exchange referrals with CEOs, CFOs, CIOs, IT directors, corporate telecom managers, call center operators, network equipment and telephone system suppliers, computer and network support companies, software firms, systems integrators and management consultants.

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business operations

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cellular telephone system

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computer network

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computer networking

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data communication

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data mining

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digital telecommunication

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digital telephony

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due-diligence investigation

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network

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network reliability

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networking

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telecommunication

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telephony

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wide-area network

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long distance communication


Show Secondary and Basic Areas of Expertise
Localities:
Expert may consult nationally and internationally, and is also local to the following cities: Denver, Colorado;  Colorado Springs, Colorado;  Aurora, Colorado;  Fort Collins, Colorado;  Arvada, Colorado;  Pueblo, Colorado;  Westminster, Colorado;  Boulder, Colorado;  Greeley, Colorado;  and Longmont, Colorado.

Education:
Year   Degree   Subject   Institution  
1993   Master of Science   Telecommunications   University of Colorado at Boulder  
1984   Professional Designation   Systems Programming   University of California at Los Angeles  
1981   Bachelor of Science   Engineering   Northorp University  

Work History:
Years   Employer   Title   Responsibilities

2002 to

 

(Undisclosed)

 

President and Founder

 

Telecom Broker with access to 50+ service providers. We help businesses expand, upgrade or reduce cost of their telecom infrastructure. Our clients get expert hands-on assistance through the entire procurement and implementation process.

2001 to 2002

 

Amdocs

 

Director, CRM Consulting

 

Launched Customer Relationship Management (CRM) consulting practice in North America. Completed due diligence for Amdocs' acquisition of Clarify from Nortel and led post-acquisition integration in North America. Directed Business Intelligence (BI), Data Mining and Database Marketing project for Verizon Wireless. Directed Revenue Assurance (RA) projects for Qwest and Rogers AT&T Wireless.

2000 to 2000

 

Collaborex

 

Vice President, Mobile Commerce

 

Launched Mobile and Wireless, B2B eCommerce consulting practice. Developed partnerships with Palm, Research in Motion (RIM) and Aether Systems.

1999 to 2000

 

Marconi

 

Vice President, CRM

 

Launched Customer Relationship Management (CRM) consulting practice in North America, Europe and Asia-Pacific. Directed Business Intelligence (BI), Data Mining and Database Marketing projects for Belgacom and Triton PCS.

1994 to 1999

 

Arthur D Little, Inc

 

Senior Manager, Global Telecom Practice

 

Led Strategy, Business Planning, Corporate Finance, Due Diligence and Licence Bid engagements across Asia Pacific, Europe and the Gulf States. Specialized in marketing strategies and sales plans for fixed and mobile/wireless service providers.

1984 to 1994

 

Digital Equipment Corporation

 

Senior Consultant. Telecom Business Group

 

Led Systems Integration and Professional Software Services business units in North America and Asia Pacific. Expert in Telecom Customer Care, Billing and Fraud Management. VMS Operating System Internals, Device Drivers, Real-Time Communications Systems Programming and Performance Management.

1981 to 1984

 

Northrop Corporation

 

Manufacturing Engineer

 

Manufacturing Engineering Associate program alumnus. Technical support on Numerical Control Programming, Master Dimensions and CAD/CAM systems.


Career Accomplishments:
Associations/Societies

American Society of Association Executives, American Teleservices Association, Call Center Networking Group, Denver Telecom Professionals, Greater Washington Society of Association Executives, TelecomHUB, TiE-Rockies


Consulting Services:
Selected Consulting Examples:
  • He worked with a well known biotech company in Maryland to renegotiate their telecommunications contracts and coordinated implementation a VoIP phone system over a private campus-wide network.
  • He has helped nearly 100 small and medium size businesses procure then manage voice, Internet and wide area network services valued over $10 Million.
  • He directed a revenue assurance project for of of the four Regional Bell Operating Companies (RBOCs) which identified and helped to recover approximately $10 million in unbilled monthly revenue.
  • He led the due diligence effort to support $300 Million syndicated debt financing of one of the largest fixed wireless projects in India.
  • He led the due diligence effort to support $90 Million private financing of a trans-Pacific undersea telecommunications cable project.
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Recent Litigation Client Requests:
  • Expert Telecom Master Agent for telecom contract issues.
  • Telephone systems expert witness for consulting on Phone Systems Needed.
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

International Experience:
Years   Country / Region   Summary
1999 to 2000   Europe and Asia-Pacific.   VP for Metapath Software International (later acquired by Marconi PLC.) Launched Customer Relationship Management (CRM) consulting practice in North America, Europe and Asia-Pacific.
1994 to 1999   Asia, Gulf States and Europe   Senior Manager for Arthur D Little, based in Singapore for 5 years. Led Strategy, Business Planning, Corporate Finance, Due Diligence and Licence Bid engagements across Asia Pacific, Europe and the Gulf States.
1993 to 1994   Asia   Senior Consultant for Digital Equipment Corporation, based in Singapore for nearly 2 years. Led Systems Integration and Professional Software Services business units in North America and Asia Pacific.

 

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