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 Expert  726000

Expert in Quality, Aftersales Management, Electronic Equipment Damage (Fire, Transport, Storage, Cause)


Available for your Consulting and Expert Witness Needs

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Turkey
Education Work History Consulting Services Expert Witness Market Research

Summary of Expertise:

Listed with other top experts in: 

He has a major background in Quality Assurance and work experience in this field.
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acceptable quality level

He has worked in Tv manufacturing field so he has expert knowledge on this field due to the fact that this field by nature is a primary function of TV.
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cable television system

His major experience is on Quality systems during his working years in Schneider Electric.
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electronics manufacturing quality control

He has a major background in Quality Assurance System and work experience in this field.
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EN 29000 quality standard

He has a major background in Quality Assurance System and work experience in this field.
 • 

ISO 9000 series quality system standard

He has a major background in Quality Assurance System and work experience in this field.
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quality

He has a major background in Quality Assurance System and work experience in this field.
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quality auditing

His major experience is on Quality systems during his working years in Schneider Electric.
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quality control

He has a major background in Quality Assurance System and work experience in this field.
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quality evaluation

He has a major background in Quality Assurance System and work experience in this field.
 • 

quality standard

He has a major background in TQM and Quality Assurance System and work experience in this field.
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total quality control


Show Secondary and Basic Areas of Expertise

Education:
Year   Degree   Subject   Institution  
1983   HND   Electrical and Electronics Eng   Manchester Metropolitan University UK  
1986   MSc.   I.T.for Manufacture   University of Warwick UK  

Work History:
Years   Employer   Department   Title   Responsibilities

2002 to 2008

 

VESTEL ELEKTRONIK

 

CUSTOMER SUPPORT

 

CUSTOMER SUPPORT CHIEF

 

He is charge of Tv products aftersale performance analysis based on customers service data. He is in charge of service agreement evaluations and management. He is in charge of critical customer technical issues follow up (e.g. epidemic and large scale damage claims) Second in charge while absence of Departmet Manager.

1995 to 2002

 

SCHNEIDER ELECTRIC

 

QUALITY ASSURANCE

 

Q.A. CHIEF

 

He is in charge of Qualtiy system Management, Final Quality and Process Quality Control group, ISO 9000 represetative, Qulity Cost management

1993 to 1995

 

AKZO NOBEL

 

QUALITY

 

Assitant Quality Manager

 

HE IS IN CHARGE OF TOTAL QUALITY MANAGEMENT PRINCIPAL ACTIVITIES (GETTING INVOLVED IN S.P.C., TAGUCHI METHODS, QUALITY CIRCLE AND F.M.E.A. APPLICATIONS ) AND CONSOLIDATING OEM CUSTOMER PERFORMANCE REQUIREMENTS

1989 to 1993

 

VESTEL ELEKTRONIK

 

R&D

 

Customer models Group Responsible

 

HE IS IN CHARGE OF INTERNATIONAL STANDARDS (EMC,RFI,SAFETY...etc.) APPLICATION ON PRODUCTS&COMPONENTS, COORDINATION OF PRODUCTION CHANGES RELATED TO PERFORMANCE STANDARDS BASED ON CUSTOMER SATISFACTION AND MANAGING SAMPLES PRODUCTION FOR FOREIGN CUSTOMERS THAT MEETS THEIR APPROVAL BY MEANS OF STANDARDS AND TECHNICAL/COMMERCIAL REQUIREMENTS


Consulting Services:
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Expert Witness Experience Summary:
Internal cases expertise consultance function for companies employed in.
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

International Experience:
Years   Country / Region   Summary
1995 to 1995   SPAIN   Technology adaptation of low voltage devices manufacturing and quality process during employment at Schneider Electric
2003 to 2008   U.K.   Aftersales support management for Vestel customers by periodical visits.
2003 to 2008   France   Aftersales support management for Vestel customers by periodical visits.
2003 to 2008   Spain   Aftersales support management for Vestel customers by periodical visits.

Language Skills:
Foreign Language   Description
English   He has a very good level of command in all 3 categories

Market Research:
Customer Technical Relations, Quality Management, Critical damage (Fire, flood, accident) experise, for Consumer and Industrial Electrical goods.

Click the green button above to contact Expert for a free initial screening call regarding your marketing research, industry research, and company research needs.  For research needs involving multiple experts or secondary research, a Research Director can be assigned to coordinate the work into a custom report for you as a potentially quicker and more cost effective alternative to doing this work yourself or hiring a boutique consultancy.  Remember, your initial screening call to speak with Expert is free.

Additional Skills and Services:
Training/Seminars

5S Training, Total quality Management Training, Quality cost management training,

Other Skills and Services

Negotiating skills to solve Technical/industrial conflicts bewteen parties. (e.g. buyer and manufacturer, subcontractor and manufacturer)


 

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