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 Expert  727027

Expert in Microsoft Server Administration, VMWare, Exchange, Clustering, Networking and Active Directory

Available for your Consulting and Expert Witness Needs

Minnesota (MN)
Education Work History Career Accomplishments Consulting Services Expert Witness

Summary of Expertise:

Listed with other top experts in: 

Expert (MCSA+M, MCP, CCNA, A+, Network+, Net+, MCTS:Exchange 2007) is a Senior Microsoft Systems Engineer with 12 years of experience in IT. His specialties include Windows Server 2000\2003\2008, Exchange 2000\2003\2007, Active Directory, Networking and VMWare. Expert's past experience includes consulting, team leading, project management, design and implementation of several Microsoft infrastructure solutions.



Windows environment


Microsoft Windows software


Microsoft disk operating system


client/server architecture




electronic mail


file server


virtual machine

Show Secondary and Basic Areas of Expertise
Expert may consult nationally and internationally, and is also local to the following cities: Minneapolis, Minnesota;  Saint Paul, Minnesota;  Rochester, Minnesota;  Burnsville, Minnesota;  Saint Cloud, Minnesota;  Eden Prairie, Minnesota;  Minnetonka, Minnesota;  and Eau Claire, Wisconsin.

Year   Degree   Subject   Institution  
2003   A.A.S.   Networking   Globe University  

Work History:
Years   Employer   Department   Title   Responsibilities

2006 to




Windows Operations


Windows Systems Engineer II


-- Provide Level II hardware and operating system support for the 750+ physical Windows 2000\2003\2008 global server infrastructure plus 1000+ VMware Virtual servers in a highly complex multi-tiered environment. -- Escalation engineer for corporate messaging environment -- Build and patch new servers -- Responsible for server hardware inventory, tracking, and retirement planning -- Work closely with software and hardware vendors to resolve server related issues -- Write support documentation including SOPs, Visios, and Incident Reports -- Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and server requirements -- Monitor and respond to all server incidents via online ticket management, phone, email, and pager -- Identify repeatable processes and create automation to reduce labor costs in areas relating to the server build process -- Establish and continually strive to ensure support meets service level agreements and recommend solutions to reduce cost

2003 to 2006






Windows Administrator


-- Serve as the primary desktop\network support contact for 450 employees -- Handle all corporate software licensing -- Maintain 30+ Windows 2000\2003 Servers (File\Print, Domain Controllers, DNS, WINS, DHCP, SQL, RAS and Exchange) -- Rolled out 350 new PCs, which included the upgrade to Office 2003 Professional -- Serve as the primary backup for Sheldahl's Senior Network Administrator -- Key contributor to the planning and implementation of a corporate-wide infrastructure redesign -- Implemented WLAN network -- Rolled out hardware and software monitoring solution -- Designed and implemented online helpdesk

2002 to 2003






Site Systems Administrator


-- Responsible for LAN\WAN infrastructure for four sites in the U.S. with approximately 80 users -- Coordinated, supervised, and implemented technology related adds, moves, and changes -- Maintained several Windows NT\2000 based servers (File\Print, Domain Controllers, DNS, WINS, DHCP, RRAS, RADIUS and Exchange)-- Designed and implemented Adaptec Windows 2000\Active Directory structures including Organizational Units and Group Policies -- Designed and maintained disaster recovery and backup strategies for each site -- Designed and developed an Intranet\Video Conferencing system for each site -- Maintained and supported Nortel Networks Opt11 PBXs and Octel voicemail systems -- Installed and configured Cisco Catalyst switches, Cisco routers and 802.11x access points -- Installed, configured, and troubleshot WLANs, VLANs, VPN, subnets, and fiber optics

2001 to 2002





Hardware Test Engineer


-- Tested Adaptec SCSI, USB 1.1/2.0 and 1394 cards -- SCSI/IDE/1394/USB1.1/2.0 Troubleshooting, Diagnostics and Configuration Testing -- Maintained test equipment, hardware, software, and procedure updates -- Analyzed and isolated computer hardware and peripheral problems -- Created and modified test plans/ Regression testing and scripting -- Tested new driver releases for all Adaptec products on MAC OS 9, X and all Windows Operating System Platforms -- Setup all types of hardware and drive configurations i.e. (Raid 0,1,5) -- MAC OS X testing and development -- Participated in all testing phases from defining requirements to beta testing to end user training

2000 to 2001





Superdisk/CD Support


-- Provided technical support for SuperDisk, Firewire and CDR/CDRW drives by phone and email -- Demonstrated ability to analyze, evaluate, and resolve hardware and software conflicts -- Identified, documented and resolved issues with company designed software -- -- Handled returns and exchanges of defective products for customers -- Maintained and encouraged customer loyalty through the courteous and efficient resolution of disputes, complaints and discrepancies -- Completed testing and installation of new and existing equipment -- Trained all new hires in policies and procedures

Career Accomplishments:

Professional Certifications: Microsoft Certified Technology Specialist in Exchange 2007 -- Microsoft Certified Systems Administrator+Messaging Windows Server 2003/2000 -- Microsoft Certified Professional -- Cisco Certified Network Associate -- Comptia A+ -- Comptia Network+

Consulting Services:
Recent Client Requests:
  • Expert for consulting on Unstable Composite USB device functionality in Win O/S.
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Recent Litigation Client Requests:
  • Expert in electronic mail delivery for litigation involving supposed late delivery with incorrect sent date.
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

Additional Skills and Services:
Other Skills and Services

Professional Training:

Windows Server 2008 Directory Services -- Updating your Skills from Microsoft Exchange Server 2003 to Microsoft Exchange Server 2007 -- HP Blade System c-Class p-Class -- HP Blade: Provisioning and Management -- HP Blade: Planning and Deployment -- Cisco PIX Firewall Advanced -- Windows 2003 Server Core -- Managing a Microsoft Windows Server 2003 Environment for an MCSA on Windows 2000 -- Planning and Implementing a Microsoft Windows Server 2003 Active Directory Infrastructure


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