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 Expert  727974

Expert in Organisational Development, Change and Learning

Available for your Consulting and Expert Witness Needs

United Kingdom
Education Work History Career AccomplishmentsPublicationsConsulting Services Expert Witness Market Research

Summary of Expertise:

Listed with other top experts in: 

Expert has been specialising since 2001 in facilitating change and learning within the international aid and development sector. She has delivered successful assignments within the UK and overseas, primarily in Sub-Saharan Africa but also in India and Europe. Expert has a Masters Degree in Change Agent Skills and strong theoretical background in complexity and organisations, humanistic psychology and learning.

Expert works with executives and teams at all levels of organisations to facilitate and manage change processes and understand how individuals, teams and organisations can learn in order to continually improve and deliver successful outcomes. She also has a background as a journalist and writer, continues to be published in her areas of expertise and uses writing and other creative approaches, including photography and visual imagery to enhance her work.

Expert has been facilitating teams, groups, events and conferences for over 25 years. She works with management teams, communities of practice and work teams on team-building, team development and conflict or dispute resolution.

Expert is an Accredited Mediator (with Distinction) and has a postgraduate certificate in Conflict Resolution (with Distinction). She works with sticky and complex problems and strategy development. Many of the teams she works are interdisciplinary and others are multi-cultural technical teams working in international development on issues such as programme management, HIV and AIDS, gender or advocacy. She has a particular interest in the dynamics of sustainable change in individuals, teams and organizations, and often uses a combination of team building with individual coaching to produce lasting culture change.

Expert is a highly effective personal coach. Her assignments include executive coaching, life and career coaching, coaching to support management development and change processes, and crisis and conflict resolution coaching. The coaching process always begins with contracting and objective setting and uses a range of techniques including the GROW model and visualization to deliver the client's objectives.

Expert can deliver measurable results within six sessions. She is also willing to coach by telephone or other technical means. She is qualified to coach through one of the three strands of her Masters in Change Agent Skills.




change management


learning theory


organizational development


international organization








organizational behavior


theoretical knowledge


meeting facilitation


cross-functional team


self-directed work team




team building


executive coaching




leadership development




management guidance

Show Secondary and Basic Areas of Expertise

Year   Degree   Subject   Institution   Honors
2007   PG Cert   Conflict Resolution   University of Coventry   Distinction
2001   MSc   Change Agent Strategies and Skills   University of Surrey  
1982   MA   Theology   Columbia University and Union Theological Seminary, NYC  
1973   BSc   Sociology   University of London (external)   2:1

Work History:
Years   Employer   Department   Title   Responsibilities

2005 to







Expert is an independent consultant working primarily in the international aid and development and UK not-for-profit sectors as a change facilitator.

2002 to 2005




HR and OD


Learning and Development Manager


Expert was responsible for all aspects of developing an organisational and staff learning, training and development programme for this large international NGO.

1998 to 2002


Independent Consultant





Expert worked as a self-employed facilitator and consultant in the UK charity and church sectors, and during this time also completed the MSc in Change Agent Skills.

1993 to 1998


Allen Hall



Director of Pastoral Training


Expert was responsible for all aspects of designing and delivering a comprehensive and innovative practical training programme for students for the RC priesthood in London's archdiocesan seminary.

1987 to 1993


Christian Education Centre



Coordinator for Adult Education


Expert was responsible for delivering adult education programmes, working on a collaborative team, in a large South London and suburban.rural RC diocese.

1985 to 1987


The Tablet



Assistant Editor


Expert was a journalist and sub-editor, involved in all aspects of writing and production of prestigious weekly UK journal with worldwide subscription base.

1983 to 1985


Freelance writer and adult educator



Self employed


Expert was a freelance writer and educator. During this time her son was born.

1977 to 1979


Freelance writer





Expert contributed articles on a diverse range of subjects including women's matters, sport and Irish affairs to a number of publications in New York and the US, as well as PR agencies.

Career Accomplishments:

Expert is a member of the International Association of Facilitators, a Fellow of the Institute of Occupational Training and Learning and a member of the Association for Management Education and Development

Professional Appointments

Expert is a trustee of two charities: International Childcare Trust and the Irish Chaplaincy in Britain. She served for three years as a trustee of Send A Cow.

Publications and Patents Summary

Expert is regularly published in the field of organisational development, and was frequently published as a journalist and theologian from 1974-2001. She has edited or co-edited two recent editions of "Organisations & People"

Selected Publications and Publishers  
 - Self and web-published  
 - Organisations & People  
 - St Paul Publications  
 - National Project  

Consulting Services:
Selected Consulting Examples:
  • Expert has recently completed one assignment and is currently involved in another with similar aims and principles: to facilitate major change processes in UK charities with teambuilding and coaching for CEO, senior and wider management teams. The aim is to support real and adaptable sustainable culture change, development of team and development of management capacity.
  • Expert managed a process leading up to a day she facilitated in London to resolve a conflict between an NGO's staff in a number of African countries. The dilemma was how to organise the work of the NGO in Africa; competing claims were being made by various country offices and the UK secretariat. The meeting allowed the airing of all points of view, without acrimony, and led to a number of clear and agreed outcomes to be fed into the next stages of the decision-making process.
  • Expert has had a long term involvement with one small UK NGO. She has facilitated four annual consultation meetings, which bring together partners from overseas, UK staff and board members to increase communication and shared decision making. She has led several team-building sessions for staff. She has recently completed an evaluation of one of their projects in India. She has facilitated strategic planning sessions at board and staff levels.
  • Expert had a long term involvement with the UK office of a large US NGO. The work included ongoing facilitation of a team of technical advisers, facilitation of conferences and communities of practice around the issues of Gender and Civil Society, and two evaluations of UK government funded international programmes.
  • In May 2009 Expert facilitated a three day meeting of HR Directors and Advisers from the humanitarian aid sector on the subject of Facilitating Change. The meeting involved a range of processes including workshops and peer learning. The evaluations recorded a 96% excellent or good satisfaction rate across all aspects of conference design and delivery.
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

International Experience:
Years   Country / Region   Summary
2010 to   Malawi   To explore and facilitate means by which learning at three levels (local, district and national) can significantly enhance delivery of a farmers' programme across the country.
2010 to 2010   India   Evaluation for a UK institutional funder of a programme working with poor and vulnerable children in Tamil Nadu India. Evaluation used participatory and narrative methodologies to give insight into history of complex 5-year project.
2009 to 2009   Nairobi, Kenya   Week long workshop on facilitating change and learning for programme staff of major international development agency. Team included senior managers and programme staff, and aimed to increase skills and knowledge about delivery of complex development goals.
2008 to 2008   Rwanda and DRC   Evaluation for UK government funder and INGO of large international programme aiming to reduce instances of sex and gender based violence against women in four Great Lakes countries.
2007 to 2007   Malawi   Evaluation for UK government funder and INGO of programme aiming to increase access by Malawians to health care provision. Programme was learning-focussed.

Language Skills:
Foreign Language   Description
French   Expert has working French -- used to be near fluent. Worked in French for 2 weeks in 2009 in Rwanda & DRC to deliver project evaluation.

Market Research:
Expert is particularly interested in trends in the international development sector around learning and evaluation, change processes, organisational culture and complexity thinking.

Click the green button above to contact Expert for a free initial screening call regarding your marketing research, industry research, and company research needs.  For research needs involving multiple experts or secondary research, a Research Director can be assigned to coordinate the work into a custom report for you as a potentially quicker and more cost effective alternative to doing this work yourself or hiring a boutique consultancy.  Remember, your initial screening call to speak with Expert is free.

Additional Skills and Services:

Expert has developed many training courses over the years -- most recently she has designed and delivered a two-day Facilitation Skills course which has been successfully delivered both in-house and independently a number of times since 2005. She also regularly contributes sessions on Complexity and Organisations at Masters Level.

Supplier and Vendor Location and Selection

Expert often works collaboratively with other consultants and facilitators and is in contact with a wide range of independent consultants with overlapping and complementary skillsets.


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