ORC Expert Advisory Services ORC International

  home    |    find an expert    |    request an expert    |    join our network    |    about us     expert login  
Expert Consulting and Expert Witness Services
  search tips 
Share this page:  Send to LinkedIn Send to Facebook Tweet This Email Print

 Expert  728486

Expert in Terminal Services and Citrix; Establishing New London Offices

Available for your Consulting and Expert Witness Needs

United Kingdom
Education Work History Career AccomplishmentsPublicationsConsulting Services Expert Witness Market Research

Summary of Expertise:

Listed with other top experts in: 

Expert has been doing hands-on technical work in the IT industry since 1992, before Internet and e-mail were generally used.

He has worked on both sides of the Atlantic and has worked at or consulted to many global firms, mainly in the reinsurance industry. He has worked on projects spanning six countries all around the globe and involving many different partner firms, IT departments, and cultures.

His involvement in these projects, in chronological order, has been Technical Lead, Architect, Project Manager, and external expert.

As an individual, Expert's most valuable expertise would be that in the thin-client computing area, also known as server-based computing, Microsoft's Terminal Services, or the product, Citrix. He is especially skilled at making applications, including historically "misbehaving applications" work well in the Terminal Services environment.

Expert's consulting firm's most valuable expertise would be in quickly setting up a new or branch office in central London, UK. They know all the local ins and outs, potential delays, and unique requirements that may not be known to firms outside the area. They have been known to set up a small office within five business days. Aspect handled include traditional IT set-up including servers, networking, workstations, and applications; and not so traditional IT functions such as dealing with architects (server rooms, network cabling), interior designers, landlords, estate agents, assisting with planning permission for aerial antenna or legel way-leave agreements for internal building cabling.


computer technology


information technology


thin client

Show Secondary and Basic Areas of Expertise

Year   Degree   Subject   Institution  
1997   MCSE   Microsoft Certified System Engineer   Microsoft  
2000   CCA   Citrix Certified Administrator   Citrix  
1996   CNE   Certified Novell Engineer   Novell  

Work History:
Years   Employer   Department   Title   Responsibilities

2002 to 2010


Stepney Marsh Systems



Managing Director


Expert is founder, owner, director, and a principal consultant.

2001 to 2002


Partner Reinsurance Ltd.




Project Manager, Global Infrastructure


Project Manager and sometime systems architect for global IT projects. Responsible for defining the operational requirements and procedures for the projects and handing them over to the operations team.

Locations included Zurich, Bern, Paris, Toronto, Connecticut, Bermuda, and Singapore; and Expert travelled and worked at all those locations.

1998 to 2001


Sbi Ltd.



Senior System Analyst


Consultant for infrastructure projects and support, mainly to reinsurance firms.

1996 to 1998


Butterfield Bank




Network Support Analyst


Internal IT support person part of a team responsible for about 40 Novell servers and 1000 workstations. Token-ring network, IPX traffic, and Netware. Support and implementation.

Here Expert was also heavily involved in an SAP R/3 implementation in a 3-system landscape on Microsoft SQL Server on Windows NT. Expert was involved at the server and SQL level, the application installation, and basic application configuration in relation to network and server. He also attended an SAP R/3 Basis course in Houston, Texas.

1992 to 1996


Laidlaw Waste Systems




Technical Support Analyst


Second level support for over 300 sites across North America, each with 5 to 300 users - up to 5000 users. Implemented over 100 new sites for connectivity to the AS/400 systems.

Expert also became familiar to a senior level with the IBM AS/400 (now i Series) servers/midrange computers. Other technology included Novell and SAA gateways.

Career Accomplishments:

Expert is currently the Director of IT at Network Canada, a social club for Canadians residing in London, United Kingdom. It is a volunteer-run not-for-profit club that runs social events throughout the year and raised money for the registered charity, the Maple Leaf Trust.



Selected Publications and Publishers  
 - blog  

Government Experience:
Years   Agency   Role   Description
2000 to 2000   The Bermuda College   Consultant   The new IT Director for Bermuda College inherited about 20 ancient Novell and Windows NT servers; a mixture of desktops with DOS, Windows 95, and Windows NT clients; a basic Novell NDS structure and a Windows NT domain.

They decided to scrap everything and build everything new. Expert designed a brand new Active Directory domain (cutting edge at the time) and a new Citrix farm. He then implemented, tested, and documented it all during the summer off-season. They achieved 90% of the users going onto thin clients, and automated the installation of the remaining full workstations to the Windows 2000 operating system.

Consulting Services:
Selected Consulting Examples:
  • Subcontracting to IBM via an intermediary, Expert designed, implemented, and documented a Citrix farm spanning New York, Dublin, and Bermuda. The farm was built in VMware virtual machines, which were replicated at the SAN level across the ocean. (Expert did not build the SAN or VM infrastructure, but created and managed the machine images on that infrastructure.)The farm had all components redundant that could be made redundant and had multiple remote access points using Citrix Access Gateways (the hardware devices) and and multiple Advanced Access Control servers.Many difficult applications were tamed to run smoothly on Terminal Services, even for users roaming from site to site. Scripts and custom Group Policy Administrative Templates were required to make them run smoothly. The applications included Sun GL, Vision XL, and IRIS insurance software, among many others.
  • Working for a global reinsurance firm, Expert was project manager and architect for the migration of six existing un-trusting Windows NT domains into one Windows 2000 Active Directory. This project included sites in Bern, Zurich, Paris, Bermuda, Connecticut, Toronto, and Singapore. It included large IT departments, previously independent, in Zurich, Paris, and Connecticut. the biggest challenge was getting this departments to cooperate in the new single domain, and crossing cultural differences in work methods. 700 nodes were affected. The project was completed under budget, one week late, and was considered a resounding success.
Click the green button above to contact Expert for a free initial screening call regarding your expert consulting needs.  Expert is available for consulting to corporate, legal and government clients.  Remember, your initial screening call to speak with Expert is free.

Expert Witness:
Click the green button above to contact Expert for a free initial screening call regarding expert testimony, litigation consulting and support, forensic services, or any related expert witness services.  A few litigation needs include product liability, personal injury, economic loss, intellectual property (patent, trademark, trade secret, copyright), and insurance matters.  Remember, your initial screening call to speak with Expert is free.

International Experience:
Years   Country / Region  
1992 to 2010   UK, Paris, Canada, Bermuda, USA  

Language Skills:
Foreign Language   Description
French   Very basic, functional, enough to understand and read.

Market Research:
Expert's vertical target market is firms in the finance area, those with a relatively low head-count to value ratio. Most of the people employed by such companies are Very Important People who need the high level of service Expert can deliver.

Click the green button above to contact Expert for a free initial screening call regarding your marketing research, industry research, and company research needs.  For research needs involving multiple experts or secondary research, a Research Director can be assigned to coordinate the work into a custom report for you as a potentially quicker and more cost effective alternative to doing this work yourself or hiring a boutique consultancy.  Remember, your initial screening call to speak with Expert is free.

Additional Skills and Services:
Supplier and Vendor Location and Selection

Expert has working experience with many vendors and suppliers in the London or UK area. He chooses those who provide reliable service and who are easy to deal with; he does not necessarily choose those with the best price. Suppliers/wholesalers include Computer 2000, the UK branch of Tech Data. Other partners include SAN, VMware, and SharePoint specialists.

Other Skills and Services

The most unique and special skill Expert offers is making applications work well in a thin-client, or Citrix, environment. This goes beyond installing and configuring pure Citrix and Terminal Services, which isn't that difficult to do. It delves into an application installation and ensures that users experience a roaming, "semi-roaming", or "self-healing" application that has no negative effects compared to if it was installed locally on each workstation. Expert has written an article on this topic.


Need the right expert?  We can help!

home       find an expert       request an expert       join our network       about us

Intota is now ORC Expert Advisory Services