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Related Expert Areas

  

Automatic Call Distributor

  

device

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autoattendant

 • 

automatic call distribution

 • 

telecommunications system design

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telecommunications management

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call center operation development

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private branch exchange

 • 

telecommunication

 • 

telephone

 • 

telephone system

 • 

private automatic branch exchange

 • 

telecommunication link

 • 

integrated services digital network

 

Automatic Call Distributor Experts

The following experts are available as Automatic Call Distributor consultants and Automatic Call Distributor expert witnesses.  ORC experts are peer-recommended authorities who have been carefully selected and rigorously screened.
    Definition:  Automatic Call Distributor - A specialized telecommunications device that handles many incoming calls, performs autoanswering, and switches calls to the first available agent or communications port.

Synonyms:  ACD

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Expert in Mobile Technology, VoIP, SaaS, Speech Technology, Cable Broadband, Digital Video, Embedded Systems
Seasoned marketing and product management executive with extensive domestic and international experience in the telecom and software industry in Fortune 100 corporations and high-growth start ups across the verticals of Mobile Technology, VoIP, IMS, SaaS, ... See full profile

New York (NY), USA

Expert in Telecommunication, Communication, IT, Network, Customer Service, Project Management
Expert is experienced working within the technical department of Telecommunication Companies and IT Companies. Due to her expertise, she took over training for all new employees. Since 2005 she is a Consultant for Customer Service, Field Service, Product ... See full profile

Bavaria, Germany

Expert in VOIP, Data Communications (LAN/WAN), Telecommunications, PBX. Contracts and SLA Req.
Global Solutions Architect: Review and analyze current technology infrastructure and its ability to support strategic corporate objectives. Identify and propose specific strategies, initiatives and remedies necessary to align technology infrastructure ... See full profile

Pennsylvania (PA), USA

Expert in Voice Communications, Data Communications, PBX, VoIP, Voice over Internet Protocol
Telecommunication system; telecommunications system design; private branch exchange. Expert has over 35 years experience in the design, implementation and management of telecommunications systems and information networks. See full profile

California (CA), USA

Expert in Telecommunications; Mobile/Wireless; Intellectual Property Infringement/Piracy; IT; Patents; Tariffs
Over 40 years in the telecommunications industry with experience of fixed lines, mobiles, numbering, number portability, IP Telephony, VoIP, WiFi, transmission networks (SDH, MPLS, etc.), IP networking for voice/video, Microsoft Lync services, tariffs ... See full profile

United Kingdom

Expert in Internet, Telecommunications, Software, and Protocols
Expert is a recognized expert in Internet standards, having written a number of standards in the IETF, including a number of SIP (VoIP), peer-to-peer, cloud computing, and messaging standards. In addition, he chaired a number of work groups developing ... See full profile

Virginia (VA), USA

Expert in Telecommunication and Computer Networks; Intellectual Property, VoIP (Voice over Internet Protocol)
Expert has worked in the area of networking (telecommunication, computer, and data) for more than 40 years. During that period, he has engineered, installed, and managed the operation of switching and transmission networks ... See full profile

Georgia (GA), USA

Expert in Network Technology & Design, Nonprofit Capacity Building & Funding Strategies, etc.
Expert has over 15 years of hands-on experience in the development, implementation, and integration of data, digital, and voice systems. Expert developed a system equipped to handle imaging, voice response, LAN, 3270, T1, and video ... See full profile

Illinois (IL), USA

Expert in Telecommunications Law, Internet Law, Interconnection, ICT, New Media, Wireless, Spectrum Management
Expert teaches courses and researches issues in the law, regulation and business of telecommunications, information technologies, international trade, intellectual property and electronic commerce. To integrate applied work he actively seeks ... See full profile

Pennsylvania (PA), USA

Expert in Cellular Phones, CALEA, Texting While Driving, 911 Wrongful Death, Wiretap, IPR, Technical Standards
Expert is a respected cellular telephone standards developer for the last 25 years and holds 29 patents and 4 trade secrets related to mobile telephone systems. He was a key developer of the FCC mandated wiretap system known as CALEA; the wireless ... See full profile

North Carolina (NC), USA

Expert in Wireless Infrastructure, Devices and Investment
Expert has founded his own technology startups and continues to work with founders assisting them with business planning, management team, governance, investment funding and venture capital raising. As an entrepreneur with a heavy dose of pragmatism, he ... See full profile

Hampshire, United Kingdom

Expert in Experience Strategy and Design, Innovation and Channel Optimization
Expert has consistently expanded his expertise in design and development of customer-facing strategies and operational change across multiple industries, most recently electric utilities. His work not only identifies changes needed that matter to ... See full profile

Georgia (GA), USA

 
 

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