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automatic call distribution

  

physical process

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Automatic Call Distributor

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voice interface

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telecommunications system design

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telecommunications management

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voice mail

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private branch exchange

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voice communication

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telecommunication

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private automatic branch exchange

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integrated services digital network

 

Automatic Call Distribution Experts

The following experts are available as automatic call distribution consultants and automatic call distribution expert witnesses.  ORC experts are peer-recommended authorities who have been carefully selected and rigorously screened.
    Definition:  Automatic Call Distribution - The process within a PABX that automatically permits incoming calls to be connected with an agent's telephone without any action on the part of the agent.

Synonyms:  ACD

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Expert in Network Technology & Design, Nonprofit Capacity Building & Funding Strategies, etc.
Expert has over 15 years of hands-on experience in the development, implementation, and integration of data, digital, and voice systems. Expert developed a system equipped to handle imaging, voice response, LAN, 3270, T1, and video ... See full profile

Illinois (IL), USA

Expert in Mobile Technology, VoIP, SaaS, Speech Technology, Cable Broadband, Digital Video, Embedded Systems
Seasoned marketing and product management executive with extensive domestic and international experience in the telecom and software industry in Fortune 100 corporations and high-growth start ups across the verticals of Mobile Technology, VoIP, IMS, SaaS, ... See full profile

New York (NY), USA

Expert in Telecommunication, Communication, IT, Network, Customer Service, Project Management
Expert is experienced working within the technical department of Telecommunication Companies and IT Companies. Due to her expertise, she took over training for all new employees. Since 2005 she is a Consultant for Customer Service, Field Service, Product ... See full profile

Bavaria, Germany

Expert in VOIP, Data Communications (LAN/WAN), Telecommunications, PBX. Contracts and SLA Req.
Global Solutions Architect: Review and analyze current technology infrastructure and its ability to support strategic corporate objectives. Identify and propose specific strategies, initiatives and remedies necessary to align technology infrastructure ... See full profile

Pennsylvania (PA), USA

Expert in Voice Communications, Data Communications, PBX, VoIP, Voice over Internet Protocol
Telecommunication system; telecommunications system design; private branch exchange. Expert has over 35 years experience in the design, implementation and management of telecommunications systems and information networks. See full profile

California (CA), USA

Expert in Telecommunications; Mobile/Wireless; Intellectual Property Infringement/Piracy; IT; Patents; Tariffs
Over 40 years in the telecommunications industry with experience of fixed lines, mobiles, numbering, number portability, IP Telephony, VoIP, WiFi, transmission networks (SDH, MPLS, etc.), IP networking for voice/video, Microsoft Lync services, tariffs ... See full profile

United Kingdom

Expert in CRM Billing Service Portal BSS OSS Voice Video Internet Network Mobile Wireless Ethernet IP Optical
Expert has 29 years of experience in Telecommunications and software engineering that includes direct experience with various types of mobile and fixed network equipment, technology and systems, design and development of software solutions for ... See full profile

Texas (TX), USA

Expert in Telecommunications, Wireless, Networks, IT Management, Statistical Analysis, Contracts, IP & Patents
Expert is a highly versatile consultant with over 45 years of networking and telecommunications experience and over 25 years experience as an independent consultant. He has a thorough understanding of technology, its benefits in profitable ... See full profile

Maine (ME), USA

Expert in Space/Rocket Systems & Voice Mail
Expert has 23 years experience in the management of both projects and programs as well as research and development specialty engineering groups. He has a profound understanding of human nature and, as a result, the ... See full profile

Iowa (IA), USA

Expert in Telecommunication and Computer Networks; Intellectual Property, VoIP (Voice over Internet Protocol)
Expert has worked in the area of networking (telecommunication, computer, and data) for more than 40 years. During that period, he has engineered, installed, and managed the operation of switching and transmission networks ... See full profile

Georgia (GA), USA

Expert in Telecommunications Law, Internet Law, Interconnection, ICT, New Media, Wireless, Spectrum Management
Expert teaches courses and researches issues in the law, regulation and business of telecommunications, information technologies, international trade, intellectual property and electronic commerce. To integrate applied work he actively seeks ... See full profile

Pennsylvania (PA), USA

Expert in Cellular Phones, CALEA, Texting While Driving, 911 Wrongful Death, Wiretap, IPR, Technical Standards
Expert is a respected cellular telephone standards developer for the last 25 years and holds 29 patents and 4 trade secrets related to mobile telephone systems. He was a key developer of the FCC mandated wiretap system known as CALEA; the wireless ... See full profile

North Carolina (NC), USA

Expert in Wireless Infrastructure, Devices and Investment
Expert has founded his own technology startups and continues to work with founders assisting them with business planning, management team, governance, investment funding and venture capital raising. As an entrepreneur with a heavy dose of pragmatism, he ... See full profile

Hampshire, United Kingdom

Expert in Recreational and Technical Diving Education, Diving Accident Investigation, Maritime Emergency
He has been employed in the diving instruction, equipment and supervision for thirty years. He has been involved with cause and effect investigation and a witness for diving accidents and maritime related ... See full profile

California (CA), USA

Expert in Integrated Business/Technology Planning, Strategic Planning, Small/Medium Business Analysis
Expert has a deep understanding of virtually all aspects of business development, including customer needs; operations efficiency and effectiveness. He has provided advice and counsel for numerous small businesses and has managed in-depth ... See full profile

California (CA), USA

 
 

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