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customer management system


management system


customer retention


customer service development


customer relationship management


business operations


efficient consumer response


integrated management computer system


operational auditing


manufacturing technology management


database management system


Customer Management System Experts

The following experts are available as customer management system consultants and customer management system expert witnesses.  ORC experts are peer-recommended authorities who have been carefully selected and rigorously screened.
    Definition:  Customer Management System - A system for management of all enterprise-wide customer interactions from a single application and interface.

Synonyms:  CMS

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Customer Management System Experts
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Expert in Customer-Focused Marketing and Organization Strategy, Research, and CRM
Expert has been involved in the wireless communications industry for over 20 years, starting when he co-founded Celutel, Inc., the initial co-licensee for the southern Arizona market. As president of Celutel (AMEX:CLTL), he helped acquire ... See full profile

Connecticut (CT), USA

Expert in Direct, Social and Mobile Marketing; Loyalty; CRM; Customer Engagement
Expert is a specialist in Loyalty Marketing. She is highly versed in evaluating customer experience to drive exceptional revenue growth. Expert is a visionary marketing leader with a proven track record of driving multi-million dollar growth for ... See full profile

New York (NY), USA

Expert in In Vitro Diagnostics Industry Including Clinical Laboratory, Immunohematology & Donor Screening
Expert's 40+ year career has spanned a variety of business disciplines and functions including information management, supply chain management, customer service, new product development, sales, and new business start-up. He began his career at Eastman ... See full profile

Georgia (GA), USA

Expert in Report Writing, Microsoft Office + Access, Crystal Reports, CRM Customizations, Technical Education,
As a technical support analyst Expert provided documentation of all assistance provided to clients while working in a team environment. She also assisted in the creation of manuals for applications provided to clients. Expert has ten years of experience in ... See full profile

New York (NY), USA

Expert in Project Coordination, Project Management, Web Production Engineering, Customer Service
* She has over 10 years of experience in document imaging, document management, document management software, document management systems, electronic documents, electronic document management systems, text databases, database searching, text retrieval, ... See full profile

Washington (WA), USA

Expert in Experience Strategy and Design, Innovation and Channel Optimization
Expert has consistently expanded his expertise in design and development of customer-facing strategies and operational change across multiple industries, most recently electric utilities. His work not only identifies changes needed that matter to ... See full profile

Georgia (GA), USA

Expert in Software Application Development, IT Compliance, Pharmaceuticals, Large systems Release Engineering
Expert has designed a number of customer relationship management solutions (CRM) using different platforms such as salesforce.com, salespharma.net. Also, in his capacity as a director of technology for a number of companies he has been involved in the ... See full profile

Ontario, Canada

Expert in Business Strategies
Strategic planning; project planning; performance measurements; balanced scorecard. Expert has extensive experience in strategic planning, and C-level team facilitation. He has conducted strategic business planning for manufacturing, construction, ... See full profile

Minnesota (MN), USA

Expert in IT Management, Cloud, Mobile, Systems Architecture, Implementation, Operations, Outsourcing, Services
Expert is a senior corporate officer with a proven track record of driving efficiency across large enterprises through the application of Information Technology. He is a results-oriented IT executive whose career encompasses a breadth of experience across ... See full profile

Florida (FL), USA

Expert in Improving the Value of Technology Investments, Management of IT and Application in Business
Expert has a successful track record helping clients to develop and improve the management and application of technology within their businesses; bridging the Business/Technology divide by deploying eclectic, hybridised commercial & technology skills ... See full profile

Lincs, United Kingdom

Expert in Health Care Management and Leadership
This summary covers all the primary expertise areas that Expert has identified. They reflect his business, professional activities and personal development interests within the United Kingdom's (UK's) National Health Service (NHS), the Catholic ... See full profile

West Sussex, United Kingdom

Expert in Business Licensing & Franchising, Retail Operations, Supermarket Distribution, Food Service Industry
His industry and academic experience extends over 30 years and covers all aspects of licensing/franchising, food processing and supermarket retailing: operating franchisee/licensing systems; establishing, owning and managing franchise operations; owning ... See full profile

Kentucky (KY), USA

Expert in Healthcare, Call Center, Compliance, Quality Improvement, strategic planning, Mail Order
Expert ans SME with an extensive background in healthcare business compliance - administration and executive strategic planning. Expert is currently serving as the Chief Operating Officer for Dream Center for Recovery in Palm City Florida as a ... See full profile

Florida (FL), USA

Expert in Commercial and Product Development for Industrial, Medical and Electronics Markets
Expert has thirty years experience in business development of specialty chemicals, adhesives, materials, coatings, foams, films and conductive polymers in specific markets of automotive, aerospace/defense, construction, electronics, food, industrial, medical ... See full profile

Connecticut (CT), USA

Expert in Telecom Carrier Services, Procurement, Contracts, Negotiations, Billing and Cost Reduction
For more than two decades, Expert has been on the frontlines of the telecommunications management and technology fields. He has led strategy and implementation projects for Global 2000 enterprises and leading telecom suppliers in Asia, Europe and North ... See full profile

Colorado (CO), USA

Expert in Sales Organizations, both direct and indirect, in High-Technology Domains
He is an expert in developing go-to market strategies as well as building, mentoring, and leading sales organizations in both direct and indirect channels worldwide. Product breadth has included semiconductors, embedded boards, systems and application ... See full profile

California (CA), USA

Expert in Technology (IT) related projects, implementation, operations and services.
Living and working around the globe, has enriched expert's life tremendously and he gained significant experience advising and/or delivering on large-scale technology endeavors working for various large corporations and giants in the industry, or their ... See full profile

Oregon (OR), USA

Expert in Mechanical Engineering Product Design and Development, Machine Design, Tool Design
Expert is an Engineering and Management System Designer with substantial experience in design engineering and R&D from component design, product and modular product design up to design of engineering, production and business management systems. See full profile

Alborz, Iran

Expert in Business Development, Marketing, and New Product Development
Expert helps business-to-business companies and organisations to grow their businesses and sales revenues and/or also to develop new products or services. Both of these activities start with research and planning and go into at least one phase of ... See full profile

Hampshire, United Kingdom

Expert in Database, DB2, Oracle, Aix, HACMP, Websphere, MQ, Windows, BI Tools
Expertconsiders that his credentials and interests match with your requirement and want to apply for suitable position in your company. Expertbrings to you 10 years of IT infrastructure experience of which involves as a Database ... See full profile

United Kingdom

Expert in Automated Production Equipment, Business Development & Operations
Expert is a highly accomplished, results-driven leader with proven success and hands-on experience managing worldwide operations with solid global expertise and strong operations, business development, engineering, manufacturing and financial management. See full profile

Oregon (OR), USA

Expert in Corporate Social Responsibility (CSR), Sustainability Investing, Business, Law, & Policy, Leadership
Expert is a web services visionary who founded one of the first many-to-many e-content publishing companies on the internet using the Application Service Provider model. As CEO of an internationally recognized ASP business from 2000 - 2006, Expert ... See full profile


Expert in Utilities and Energy Companies
Expert is skilled in high value contract negotiation as a counterparty to major petroleum, chemical and utility firms. He has represented financial firms, real estate managers, power plant developers and transmission ... See full profile

Pennsylvania (PA), USA

Expert in Business Planning and Development, Market Researsh, Growth Strategies, Due Diligence, Medical Device
Expert received his MBA from the University of Toronto's Rotman School of Management, one of the world's best business schools renowned for its integrative thinking approach. A serial entrepreneur, he founded and built two companies from business ... See full profile

Ontario, Canada

Expert in Retail Computer Systems, Supply Chain Software, Forecasting and Ordering Software, Promotions
Inventory control system; inventory management. Expert has served the retail industry as a consultant, lecturer, author, marketer, and systems specialist since 1977. Throughout this period, Expert has been involved with the development ... See full profile

California (CA), USA


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