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customer relationship management


management system


pharmaceutical customer relationship management systems


customer acquisition


customer retention


customer service development


customer management system


Customer Relationship Management Experts

The following experts are available as customer relationship management consultants and customer relationship management expert witnesses.  ORC experts are peer-recommended authorities who have been carefully selected and rigorously screened.
    Definition:  Customer Relationship Management - Used by companies to manage their relationships with customers, including the capture, storage and analysis of customer information.

Synonyms:  CRM

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Customer Relationship Management Experts
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Expert in Software Application Development, IT Compliance, Pharmaceuticals, Large systems Release Engineering
Expert has designed a number of customer relationship management solutions (CRM) using different platforms such as salesforce.com, salespharma.net. Also, in his capacity as a director of technology for a number of companies he has been involved in the ... See full profile

Ontario, Canada

Expert in Federal Proposal Development and Management; full life cycle for RFP responses
Extensive Federal proposal development and management, and program management for classified, military and civilian customers. 80% win rate on competitive proposals in various roles, including Capture, Sales, Proposal Manager, and Consultant. See full profile

Virginia (VA), USA

Expert in Information Technology companies, products, services.
Principal of an IT research, advisory, consulting firm. Twenty five years experience as CIO of five Fortune 1000 companies. Expert in IT best practices.Provides expert knowledge to clients on Information technology trends, companies, products, services. See full profile

Florida (FL), USA

Expert in In Vitro Diagnostics Industry Including Clinical Laboratory, Immunohematology & Donor Screening
Expert's 40+ year career has spanned a variety of business disciplines and functions including information management, supply chain management, customer service, new product development, sales, and new business start-up. He began his career at Eastman ... See full profile

Georgia (GA), USA

Expert in Platform and Product
Expert is an experienced Product leader of 8+ years with a proven track record of growing and helping to monetize startups, through a combination of scrappiness and strategy. He has managed and expanded developer platforms to communities of tens of ... See full profile

California (CA), USA

Expert in Gaming, Mobile Technology, and Marketing
Expert is currently working as a General Manager of a digital services firm based in Mountain View, California. Under Expert's lead, the company has launched 4+ award-winning PC games achieving millionss in revenues. The business also publishes ... See full profile

California (CA), USA

Expert in Business Operations, Purchasing, Sourcing, Merchandsing, Inventory, Sales, Consumer Goods
Expert is currently the Regional Sales Manager for a themed lawn care bag company. He is also an Independent Business Consultant. He recently completed four projects with a product designer, global manufacturer and supplier of contractor and consumer ... See full profile

Minnesota (MN), USA

Expert in Business Process Outsourcing, Technology and Sales, and Business Development
Expert is an experienced, consultative, and creative leader. He specializes in maximizing satisfaction for clients and owners alike, consistently doing so with a high level of personal integrity. He earned his MBA in Management Consulting in London, which ... See full profile

DELHI, India

Expert in Telecom, Mobile VAS, BSS, OSS, ERP, Business Intelligence, Cloud, Security, Application Development
Expert, PhD, is a Director of PMO and Information Systems at Expert's Firm, international voice carrier and provider of value-added services for mobile operators. Expert's Firm is a subsidiary of KPN, the national carrier of the Netherland. See full profile

Massachusetts (MA), USA

Expert in Direct, Social and Mobile Marketing; Loyalty; CRM; Customer Engagement
Expert is a specialist in Loyalty Marketing. She is highly versed in evaluating customer experience to drive exceptional revenue growth. Expert is a visionary marketing leader with a proven track record of driving multi-million dollar growth for ... See full profile

New York (NY), USA

Expert in Mobile Services, Financial Services, Mobile Marketing, CRM, ERP, BI, SaaS, BPO
Expert is an information technology executive with international experience from top global IT companies. Expert is an experienced pioneer in bringing new technologies and solutions to the market successfully and particular experienced ... See full profile

Copenhagen, Denmark

Expert in Report Writing, Microsoft Office + Access, Crystal Reports, CRM Customizations, Technical Education,
As a technical support analyst Expert provided documentation of all assistance provided to clients while working in a team environment. She also assisted in the creation of manuals for applications provided to clients. Expert has ten years of experience in ... See full profile

New York (NY), USA

Expert in Project Coordination, Project Management, Web Production Engineering, Customer Service
* She has over 10 years of experience in document imaging, document management, document management software, document management systems, electronic documents, electronic document management systems, text databases, database searching, text retrieval, ... See full profile

Washington (WA), USA

Expert in Experience Strategy and Design, Innovation and Channel Optimization
Expert has consistently expanded his expertise in design and development of customer-facing strategies and operational change across multiple industries, most recently electric utilities. His work not only identifies changes needed that matter to ... See full profile

Georgia (GA), USA

Expert in Telecom Carrier Services, Procurement, Contracts, Negotiations, Billing and Cost Reduction
For more than two decades, Expert has been on the frontlines of the telecommunications management and technology fields. He has led strategy and implementation projects for Global 2000 enterprises and leading telecom suppliers in Asia, Europe and North ... See full profile

Colorado (CO), USA

Expert in Payment Processing, Finance, Sales and Marketing
Expert is an expert in the US Payments industry. Most recently, Expert held a position as Vice President of Acquiring Acceptance at Expert's Firm Worldwide. His client base of acquirers and merchant service providers/ISO's delivered more ... See full profile

Georgia (GA), USA

Expert in ITIL Consulting, IT Service Management Process Design, Development and Implementation
Expert is a qualified ITIL Service Manager who over the last 12 years, had been engaged in the design, development and implementation of IT Service Management Processes for enterprise clients. A customer focused and result oriented individual, he understands ... See full profile

United Kingdom

Expert in Health Care Management and Leadership
This summary covers all the primary expertise areas that Expert has identified. They reflect his business, professional activities and personal development interests within the United Kingdom's (UK's) National Health Service (NHS), the Catholic ... See full profile

West Sussex, United Kingdom

Expert in Customer-Focused Marketing and Organization Strategy, Research, and CRM
Expert has been involved in the wireless communications industry for over 20 years, starting when he co-founded Celutel, Inc., the initial co-licensee for the southern Arizona market. As president of Celutel (AMEX:CLTL), he helped acquire ... See full profile

Connecticut (CT), USA

Expert in Operational Streamlining, Organizational Transformation, Program Management, and Technology Integration
Expert has extensive experience in Software Project Management of over 20 years in federal and commercial sectors. He has managed projects involving application development, system integration that required integration of commercial software products ... See full profile

Maryland (MD), USA

Expert in Database, Customer Relationship Management, Knowledge Management, Decision Support, Data Warehousing
Expert has over 12 years of experience architecting, designing, and implementing successful client/server and multi-tier integrations. He is experienced in leading transaction processing and data warehouse software. See full profile

California (CA), USA

Expert in Competitive Intelligence, HR, Business Development, M & A, eBusiness and Strategy
Expert is widely experienced in business from components of business development through human resource management to general management, being a Certified Business Development Analyst and Fellow of Institute of Business Development, Nigeria; ... See full profile


Expert in Strategic Planning, Marketing, Sales, and Business Development
Expert has a proven track record in leading technology companies as president and in C-level executive positions. He holds an MBA and is certified by the Small Business Administration. His experience includes raising ... See full profile

California (CA), USA

Expert in Motivation, Teambuilding, Internet, Marketing, Public Relations, Training
Expert is a leading author, speaker, trainer and Internet technologist in the areas of quality management, service quality and the Internet's impact on business competitiveness. Based in Singapore, Expert has applied his hands-on ... See full profile


Expert in Customer Driven Profitable New Products and Services
Expert has been applying his marketing and new product expertise to the subject of innovation for over 15 years. He chaired the prestigious Outstanding Corporate Innovator (OCI) Award for the Product Development and Management ... See full profile

California (CA), USA

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