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Service Experts

The following experts are available as service consultants and service expert witnesses.  ORC experts are peer-recommended authorities who have been carefully selected and rigorously screened.
    Definition:  Service - Work done by one entity that benefits another often performed for a fee.

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Expert in Automatic Optical Inspection (AOI) Equipment and Customer Support Management
Expert has had over 23 years of experience in Customer Support. During this long journey he helped and supported more than a thousand customers and managed/mentored more then 100 employees (combined). Being in a High-Tech demanding environment Expert ... See full profile

New Hampshire (NH), USA

Expert in Business Coaching For Healthcare, Service, Retail, Hospitality and Professional Services Companies
Expert is a certified mediator adept at resolving intra and inter-organizational conflict. Taken greater than 50 organizations through strategic planning and/or refocusing processes resulting in clearer vision, greater buy-in to vision, elimination of crisis ... See full profile

Alabama (AL), USA

Expert in Emergency Medical Services Systems
Expert has been involved in Emergency Medical Services for the last 21 years as a field provider, dispatcher and manager. Expert has been integral in many aspects of system development and growth including protocol development, grant writing and ... See full profile

Virginia (VA), USA

Expert in Food Service Management and Institutional Kitchen Design, Safety & Investigation, Retail Foods, FDA
His expertise in business management is related to the management of food service operations and systems. He uses his thirty five years of managing multi-unit food service facilities and his experience teaching Food Organization and Management, a upper ... See full profile

Texas (TX), USA

Expert in Emergency Medical Services, Dispatch, Emergency Preparedness, Disaster Response
Lp, emsi, chs-iii Expert has 34 years of experience providing services, management consulting and education and training in public safety and emergency management. He has received extensive education in Emergency Services and Public Policy (fire, police ... See full profile

Connecticut (CT), USA

Expert in Wireless Communications, Content, Commerce, Infrastructure, and Applications
Expert is an expert in various mobile positioning systems including A-GPS. He has expertise acquired from work leading LBS middleware provider, SignalSoft, and independent research. Expert is an expert in various mobile positioning systems including cell ... See full profile

Washington (WA), USA

Expert in Food Product Research and Development for Manufacturing and Food Service Companies
Fast-food operations. Expert has been intimately involved with the food service industry since 1979 as Director of R&D with Long John Silver's Seafood Shoppes and Hardee's restaurants. Since 1991 he has provided hands-on consulting for America's Favorite ... See full profile

North Carolina (NC), USA

Expert in Business Licensing & Franchising, Retail Operations, Supermarket Distribution, Food Service Industry
His industry and academic experience extends over 30 years and covers all aspects of licensing/franchising, food processing and supermarket retailing: operating franchisee/licensing systems; establishing, owning and managing franchise operations; owning ... See full profile

Kentucky (KY), USA

Expert in Restaurant & Hotel Franchising, Food Service Operations (Food Courts, Fast Foods, etc.), Appraisals
Expert's expertise and responsibilities enabled IHOP to go public on the NY Stock Exchange. His direct involvement in the 22-division franchise conglomerate included franchise/fee agreements, restaurant, bars, hotel & franchise standard operating ... See full profile

California (CA), USA

Expert in All Aspects of the Restaurant Industry: Foodservice, Retail, QSR, FSR, Supermarket, Packaging, Bagged Ice
Expert is a senior leader with a proven track record of delivering results and achieving double-digit growth. His expertise encompasses all aspects of the restaurant industry. This includes improving business operations, as well as developing strong sales ... See full profile

Texas (TX), USA

Expert in Emergency Medical Services
Expert has been involved in EMS since 1983, and has served as a paramedic in four states, in both the street and emergency department, ICU and pediatric advanced transport team. Emergency Medical Technology Editor for Gannett Healthcare Group, and ... See full profile

Indiana (IN), USA

Expert in Food and Supermarket Industry
20+ years as VP of Marketing for top food and CPG companies (Kraft, Unilever, George Weston Bakeries (Entenmanns, Thomas, Oroweat, Arnold, Brownberry, Malt-O-Meal cereals). Leading industry expert on all aspects of the food and supermarket industry. See full profile

Minnesota (MN), USA

Expert in Program Design for Children in Residential and Foster Care; Evaluation; Senior Executive Selection
Expert is a consultant advisor to organizations in all sectors and specifically the human services/social care sector. Expert specializes in leadership and management coaching, program design, evaluation and strategic development. See full profile

United Kingdom

Expert in Customer-Focused Marketing and Organization Strategy, Research, and CRM
Expert has been involved in the wireless communications industry for over 20 years, starting when he co-founded Celutel, Inc., the initial co-licensee for the southern Arizona market. As president of Celutel (AMEX:CLTL), he helped acquire ... See full profile

Connecticut (CT), USA

Expert in Telecommunication and Computer Networks; Intellectual Property, VoIP (Voice over Internet Protocol)
Expert has worked in the area of networking (telecommunication, computer, and data) for more than 40 years. During that period, he has engineered, installed, and managed the operation of switching and transmission networks ... See full profile

Georgia (GA), USA

Expert in Patent, IPR Due Diligence, Exploitation, Telecommunications Industry
He has carried out substantial research and consultancy tasks on fixed and wireless services production appraising both technical as well as commercial aspect of service delivery platforms deeply covering technical aspects of 3GPP and OMA based ... See full profile


Expert in Telecommunication, Communication, IT, Network, Customer Service, Project Management
Expert is experienced working within the technical department of Telecommunication Companies and IT Companies. Due to her expertise, she took over training for all new employees. Since 2005 she is a Consultant for Customer Service, Field Service, Product ... See full profile

Bavaria, Germany

Expert in Interim Executive, IT Services, Business Consulting, Business Development, Marketing Messaging
Expert has significant experience in IT and IT services through his 29 years of experience in various parts of the industry. During that time Expert has worked for large manufacturers (HWP, ADCT), been a successful entrepreneur, and successfully exited his ... See full profile

Maryland (MD), USA

Expert in CRM Billing Service Portal BSS OSS Voice Video Internet Network Mobile Wireless Ethernet IP Optical
Expert has 29 years of experience in Telecommunications and software engineering that includes direct experience with various types of mobile and fixed network equipment, technology and systems, design and development of software solutions for ... See full profile

Texas (TX), USA

Expert in Network Architecture and Design, Business Systems based on Networks, Voice, Video and Data
Expert is a creative architect of large and complex networks for voice, video, and data. He has provided solutions for legacy protocols and applications as well as the latest transmission and switching technologies. Expert has garnered extensive ... See full profile

Virginia (VA), USA

Expert in VSAT Technology, Wireless Tecnologies (Wi-Fi,WiMAX)
Patrick has expertise in design deployement and operation of Ip infrastructures, including wireless LAN, WIMAX, as well as Satellite connectivity.He also have a very good understanding of core Ip infrastructure, including MPLS ,and the associated ... See full profile

Littoral, Cameroon

Expert in Knowledge Management, Facilitation, Change Management, Organizational Strrategy and Performance, Federal Acquisition and Procurement
Developed and embedded corporate-wide practices for the explicit management of organizational and client knowledge into the business and operational processes of the company making collaboration and knowledge sharing in and across our teams a routine part ... See full profile

Virginia (VA), USA

Expert in Computer Systems & Software Forensics
Expert has a solid background in project management, applications, programming and web enabled software for the internet with over 40-years experience in computer systems, planning, implementing and testing for companies that include DEC, IBM, INTEL, ... See full profile

California (CA), USA

Expert in Technology/Telecom Industries, Enterprise, Government, SMB Markets, Mobility Solutions, Sales/Mgmt
Expert is a dynamic, results-focused sales leader / rainmaker with 20+ years experience adept at building, leading, coaching & retaining high-performance teams that consistently exceed all performance goals for revenues, market share gains, and ... See full profile

New Jersey (NJ), USA

Expert in Technology (IT) related projects, implementation, operations and services.
Living and working around the globe, has enriched expert's life tremendously and he gained significant experience advising and/or delivering on large-scale technology endeavors working for various large corporations and giants in the industry, or their ... See full profile

Oregon (OR), USA

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